Issue with KFC
A KFC customer review by GetHuman user GetHuman-sly from December 8th, 2017
Background on GetHuman-sly's case
GetHuman: GetHuman-sly - can you tell our other KFC customers when your case took place?
GetHuman-sly: Yes I can. It was evening, on December 2nd.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sly a list of common KFC problems)
GetHuman-sly: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-sly's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sly: Issue with KFC
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-sly: You are ripping people off of the price of these small wings that you're selling I purchase three wings biscuit and coleslaw and it came to $*.** after my Senior Citizens Discount that is ridiculous the size of These Wings
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
GetHuman-sly: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sly: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
GetHuman-sly: For that I would say four out of five.
GetHuman: And finally- any advice for other KFC customers?
GetHuman-sly: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sly taken from his KFC customer service problem that occurred on December 2nd, 2017.