Chk *****sent this letter to KFC on Sept...
A KFC customer review by GetHuman user ~steve from November 18th, 2017
Background on ~steve's case
GetHuman: ~steve - can you tell our other KFC customers when your case took place?
~steve: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to KFC, and if so, how?
GetHuman: And which of these common KFC customer issues best describes the reason you wanted to talk to them?
(Shows ~steve a list of common KFC problems)
~steve: "Overcharge/Strange charge" was why I was trying to call.
~steve's review of KFC customer service
GetHuman: So how would you sum up your experience for GetHuman's KFC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~steve: Chk *****sent this letter to KFC on Sept ** **** for visit on Sept ** **** with no response*ordered * PC Chkn Meal after * minutes told it would be another ** minutes they had no chicken. Lady in front of me ordered * pc meal asked attendant for all ******* she said she would pay the difference, the Cook came out and said he will give her all ******* at no extra charge. ** minutes after ordering received * pc meal * thigh * drumstick * wing so I asked attendant: why is there no white meat she replied this is how the meal is always. I felt a bit troubled but quietly sat down and ate my meal. This establishment KFC is a bit unfair but the real situation that is the head turner is that the Cook had his toddlers in that small Kitchen. I hope KFC takes the consideration of the precious children safety better than these neglectful parents. PS I have lived in Gravenhurst for many years and when the Redpaths owned the establishment it was ran allot safer and I always got my white meat either a
GetHuman: Let's quantify your experience contacting KFC. On a scale of 1 to 5, how easy is it go get help on a KFC problem?
~steve: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~steve: I'd give them a one out of five on communication.
GetHuman: And what about KFC's ability to quickly and effectively address your problem?
~steve: For that I would say two out of five.
GetHuman: And finally- any advice for other KFC customers?
~steve: Call them early in the day or late. Don't forget any personal or account information you might need for KFC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~steve taken from his KFC customer service problem that occurred on November 12th, 2017.