Knott's Berry Farm: Lady told me to hold on then call end. Online c...
A Knott's Berry Farm customer review by GetHuman user ~BitterSweet from November 22nd, 2017
Background on ~BitterSweet's case
GetHuman: ~BitterSweet - can you tell our other Knott's Berry Farm customers when your case took place?
~BitterSweet: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Knott's Berry Farm, and if so, how?
GetHuman: And which of these common Knott's Berry Farm customer issues best describes the reason you wanted to talk to them?
(Shows ~BitterSweet a list of common Knott's Berry Farm problems)
~BitterSweet: "Missing item" was why I was trying to call.
~BitterSweet's review of Knott's Berry Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's Knott's Berry Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BitterSweet: Lady told me to hold on then call end. Online chat would be better an prices of food items online or general questions
GetHuman: Let's quantify your experience contacting Knott's Berry Farm. On a scale of 1 to 5, how easy is it go get help on a Knott's Berry Farm problem?
~BitterSweet: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BitterSweet: I'd give them a four out of five on communication.
GetHuman: And what about Knott's Berry Farm's ability to quickly and effectively address your problem?
~BitterSweet: For that I would say one out of five.
GetHuman: And finally- any advice for other Knott's Berry Farm customers?
~BitterSweet: Call them early in the day or late. Don't forget any personal or account information you might need for Knott's Berry Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BitterSweet taken from his Knott's Berry Farm customer service problem that occurred on November 18th, 2017.