Litter Maid: I wish I had gotten the technicians name. He w...
A Litter Maid customer review by GetHuman user ~catcrazy from November 14th, 2017
Background on ~catcrazy's case
GetHuman: ~catcrazy - can you tell our other Litter Maid customers when your case took place?
~catcrazy: Yeah. It was morning, on November 5th.
GetHuman: Did you reach out to Litter Maid, and if so, how?
GetHuman: And which of these common Litter Maid customer issues best describes the reason you wanted to talk to them?
(Shows ~catcrazy a list of common Litter Maid problems)
~catcrazy: "Complaint" was why I was trying to call.
~catcrazy's review of Litter Maid customer service
GetHuman: So how would you sum up your experience for GetHuman's Litter Maid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~catcrazy: I wish I had gotten the technicians name. He was right on about my problem, and while he didn't think I would be strong enough to fix it. I WAS!! But he assured me that Litter maid would make me whole one way or the other. Since I am getting ready to travel good to know my box is working. This was a GREAT experience with this service. I used the call back option after being on hold ** min. The call back option got me a call back in about ** mins.
GetHuman: Let's quantify your experience contacting Litter Maid. On a scale of 1 to 5, how easy is it go get help on a Litter Maid problem?
~catcrazy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~catcrazy: I'd give them a one out of five on communication.
GetHuman: And what about Litter Maid's ability to quickly and effectively address your problem?
~catcrazy: For that I would say one out of five.
GetHuman: And finally- any advice for other Litter Maid customers?
~catcrazy: Call them early in the day or late. Don't forget any personal or account information you might need for Litter Maid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~catcrazy taken from his Litter Maid customer service problem that occurred on November 5th, 2017.