Littlewoods Catalogue: If your always taking ** minutes plus to answer...

A Littlewoods Catalogue customer review by GetHuman user ~Lisa from November 1st, 2017

Background on ~Lisa's case

GetHuman: ~Lisa - can you tell our other Littlewoods Catalogue customers when your case took place?
~Lisa: Yes I can. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Littlewoods Catalogue, and if so, how?
~Lisa: I used the 844-822-8000 number I found for on the GetHuman Littlewoods Catalogue customer phone number page I was on: Littlewoods Catalogue Customer Service Phone Number
GetHuman: And which of these common Littlewoods Catalogue customer issues best describes the reason you wanted to talk to them?
(Shows ~Lisa a list of common Littlewoods Catalogue problems)
~Lisa: "Make a purchase" was why I was trying to call.

~Lisa's review of Littlewoods Catalogue customer service

GetHuman: So how would you sum up your experience for GetHuman's Littlewoods Catalogue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lisa: If your always taking ** minutes plus to answer the phone surely it would be fairer to have a free phone number rather than letting us sit on the end of the phone running up a large phone bill, very poor customer service feels like advisors are reading from a card rather than listening to you. Phoned at *am and was told it was a peak time!
GetHuman: Let's quantify your experience contacting Littlewoods Catalogue. On a scale of 1 to 5, how easy is it go get help on a Littlewoods Catalogue problem?
~Lisa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lisa: I'd give them a four out of five on communication.
GetHuman: And what about Littlewoods Catalogue's ability to quickly and effectively address your problem?
~Lisa: For that I would say one out of five.
GetHuman: And finally- any advice for other Littlewoods Catalogue customers?
~Lisa: Call them early in the day or late. Don't forget any personal or account information you might need for Littlewoods Catalogue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lisa taken from his Littlewoods Catalogue customer service problem that occurred on October 30th, 2017.

Littlewoods Catalogue

3.00 of 5 stars | 21 reviews

~Lisa's Littlewoods Catalogue Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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