Logitech: no phone in Canada, no toll-free, and...
A Logitech customer review by GetHuman user ~BobQC from November 26th, 2017
Background on ~BobQC's case
GetHuman: ~BobQC - can you tell our other Logitech customers when your case took place?
~BobQC: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to Logitech, and if so, how?
GetHuman: And which of these common Logitech customer issues best describes the reason you wanted to talk to them?
(Shows ~BobQC a list of common Logitech problems)
~BobQC: "Where to buy" was why I was trying to call.
~BobQC's review of Logitech customer service
GetHuman: So how would you sum up your experience for GetHuman's Logitech customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BobQC: no phone in Canada, no toll-free, and ***-***-**** WILL NOT WORK with a magic jack (you get a message to call same phone number instead)
GetHuman: Let's quantify your experience contacting Logitech. On a scale of 1 to 5, how easy is it go get help on a Logitech problem?
~BobQC: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BobQC: I'd give them a two out of five on communication.
GetHuman: And what about Logitech's ability to quickly and effectively address your problem?
~BobQC: For that I would say three out of five.
GetHuman: And finally- any advice for other Logitech customers?
~BobQC: Call them early in the day or late. Don't forget any personal or account information you might need for Logitech to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BobQC taken from his Logitech customer service problem that occurred on November 21st, 2017.