Lowe's Credit: These people are always pleasnat on the phone...
A Lowe's Credit customer review by GetHuman user ~c136 from November 20th, 2017
Background on ~c136's case
GetHuman: ~c136 - can you tell our other Lowe's Credit customers when your case took place?
~c136: Yes. It was late at night, on November 17th.
GetHuman: Did you reach out to Lowe's Credit, and if so, how?
GetHuman: And which of these common Lowe's Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~c136 a list of common Lowe's Credit problems)
~c136: "Complaint" was why I was trying to call.
~c136's review of Lowe's Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~c136: These people are always pleasnat on the phone, saying they will check the info and call back. NEVER do they call, or follow up. They basically LIE to get rid of the call.
GetHuman: Let's quantify your experience contacting Lowe's Credit. On a scale of 1 to 5, how easy is it go get help on a Lowe's Credit problem?
~c136: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~c136: I'd give them a three out of five on communication.
GetHuman: And what about Lowe's Credit's ability to quickly and effectively address your problem?
~c136: For that I would say four out of five.
GetHuman: And finally- any advice for other Lowe's Credit customers?
~c136: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~c136 taken from his Lowe's Credit customer service problem that occurred on November 17th, 2017.