Lowe's Credit: couldnt get past the automation to speak to a h...
A Lowe's Credit customer review by GetHuman user ~fedup99 from November 15th, 2017
Background on ~fedup99's case
GetHuman: ~fedup99 - can you tell our other Lowe's Credit customers when your case took place?
~fedup99: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Lowe's Credit, and if so, how?
GetHuman: And which of these common Lowe's Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~fedup99 a list of common Lowe's Credit problems)
~fedup99: "Raise my credit limit" was why I was trying to call.
~fedup99's review of Lowe's Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fedup99: couldnt get past the automation to speak to a human and when telling them i wanted to order a new card, they locked my account!!! idiots!!!
GetHuman: Let's quantify your experience contacting Lowe's Credit. On a scale of 1 to 5, how easy is it go get help on a Lowe's Credit problem?
~fedup99: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fedup99: I'd give them a four out of five on communication.
GetHuman: And what about Lowe's Credit's ability to quickly and effectively address your problem?
~fedup99: For that I would say three out of five.
GetHuman: And finally- any advice for other Lowe's Credit customers?
~fedup99: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fedup99 taken from his Lowe's Credit customer service problem that occurred on November 14th, 2017.