Lowe's: Bo Davenport gave me excellent service and went...
A Lowe's customer review by GetHuman user ~Debra Lindberg from November 19th, 2017
Background on ~Debra Lindberg's case
GetHuman: ~Debra Lindberg - can you tell our other Lowe's customers when your case took place?
~Debra Lindberg: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Debra Lindberg a list of common Lowe's problems)
~Debra Lindberg: "Product issues" was why I was trying to call.
~Debra Lindberg's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debra Lindberg: Bo Davenport gave me excellent service and went out of her way to explain a way to complete my project b drawing a diagram for me. Will always look for her in the store for help.
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~Debra Lindberg: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debra Lindberg: I'd give them a four out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~Debra Lindberg: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~Debra Lindberg: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debra Lindberg taken from his Lowe's customer service problem that occurred on November 13th, 2017.