Lowe's: I am an artist *www.rickberg.ca* and was doing...
A Lowe's customer review by GetHuman user ~rick berg from November 12th, 2017
Background on ~rick berg's case
GetHuman: ~rick berg - can you tell our other Lowe's customers when your case took place?
~rick berg: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Lowe's, and if so, how?
GetHuman: And which of these common Lowe's customer issues best describes the reason you wanted to talk to them?
(Shows ~rick berg a list of common Lowe's problems)
~rick berg: "Item not received" was why I was trying to call.
~rick berg's review of Lowe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Lowe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rick berg: I am an artist *www.rickberg.ca* and was doing a bath room*for my studio , tolet, vanity , mirror,vanity top, fossets etc... Shachin Bapat store ***** was the man to see ,I can't say enough about the guy .I was there a third time,coming through the parking lot, and seen him coming back from his lunch ,he stoped to say hi and shake my hand. You need people like him to screen for workers like himself. He seemed to know about every thing and if he didn't he sent me to someone that did. I'll pick all my things today . I'll be back later to pick up the small detail things for the bathroom..and to thank Shachin.** Rick Berg
GetHuman: Let's quantify your experience contacting Lowe's. On a scale of 1 to 5, how easy is it go get help on a Lowe's problem?
~rick berg: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rick berg: I'd give them a five out of five on communication.
GetHuman: And what about Lowe's's ability to quickly and effectively address your problem?
~rick berg: For that I would say five out of five.
GetHuman: And finally- any advice for other Lowe's customers?
~rick berg: Call them early in the day or late. Don't forget any personal or account information you might need for Lowe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rick berg taken from his Lowe's customer service problem that occurred on November 9th, 2017.