MSN Windows Live Assistance: Getting online*phone assistance from MSN is an...
A MSN Windows Live Assistance customer review by GetHuman user GetHuman-426230 from November 21st, 2017
Background on GetHuman-426230's case
GetHuman: GetHuman-426230 - can you tell our other MSN Windows Live Assistance customers when your case took place?
GetHuman-426230: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-426230 a list of common MSN Windows Live Assistance problems)
GetHuman-426230: "Technical Support" was why I was trying to call.
GetHuman-426230's review of MSN Windows Live Assistance customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-426230: Getting online*phone assistance from MSN is an exhausting process. Not only do you have long wait times over the phone, no one really knows how to help you. I had a simple question about my email account that was hacked (for the *rd time), and I was sent around the world for help. There is no accountability within these large corporations. There really should be a specific department for email hacking issues (as this is a common problem for MSN). If people asked me which free email service to use, I wouldn't recommend getting an email with hotmail or MSN. I would have to say, based my experience with other emails, that gmail would be the go-to email of my choice. Good luck to all, I hope this was helpful.
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
GetHuman-426230: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-426230: I'd give them a four out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
GetHuman-426230: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
GetHuman-426230: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-426230 taken from his MSN Windows Live Assistance customer service problem that occurred on November 16th, 2017.