MSN Windows Live Assistance: I was just hacked and its unreal that after so...

A MSN Windows Live Assistance customer review by GetHuman user ~(and they ask for my email!) from November 16th, 2017

Background on ~(and they ask for my email!)'s case

GetHuman: ~(and they ask for my email!) - can you tell our other MSN Windows Live Assistance customers when your case took place?
~(and they ask for my email!): Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
~(and they ask for my email!): I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance customer phone number page I was on: MSN Windows Live Assistance Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows ~(and they ask for my email!) a list of common MSN Windows Live Assistance problems)
~(and they ask for my email!): "Setup service" was why I was trying to call.

~(and they ask for my email!)'s review of MSN Windows Live Assistance customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~(and they ask for my email!): I was just hacked and its unreal that after so many years of using hotmail they want you to pay $***.** to get back into your own email,
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
~(and they ask for my email!): I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~(and they ask for my email!): I'd give them a one out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
~(and they ask for my email!): For that I would say three out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
~(and they ask for my email!): Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~(and they ask for my email!) taken from his MSN Windows Live Assistance customer service problem that occurred on November 9th, 2017.

MSN Windows Live Assistance

2.00 of 5 stars | 19 reviews

~(and they ask for my email!)'s MSN Windows Live Assistance Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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