MSN Windows Live Assistance: Was very helpful. No waiting in queue. However...

A MSN Windows Live Assistance customer review by GetHuman user ~Sobayclosetlady from November 9th, 2017

Background on ~Sobayclosetlady's case

GetHuman: ~Sobayclosetlady - can you tell our other MSN Windows Live Assistance customers when your case took place?
~Sobayclosetlady: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to MSN Windows Live Assistance, and if so, how?
~Sobayclosetlady: I used the 866-234-6020 number I found for on the GetHuman MSN Windows Live Assistance customer phone number page I was on: MSN Windows Live Assistance Customer Service Phone Number
GetHuman: And which of these common MSN Windows Live Assistance customer issues best describes the reason you wanted to talk to them?
(Shows ~Sobayclosetlady a list of common MSN Windows Live Assistance problems)
~Sobayclosetlady: "Technical Support" was why I was trying to call.

~Sobayclosetlady's review of MSN Windows Live Assistance customer service

GetHuman: So how would you sum up your experience for GetHuman's MSN Windows Live Assistance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sobayclosetlady: Was very helpful. No waiting in queue. However, if Microsoft helps you with security issues, the cost is $**!!
GetHuman: Let's quantify your experience contacting MSN Windows Live Assistance. On a scale of 1 to 5, how easy is it go get help on a MSN Windows Live Assistance problem?
~Sobayclosetlady: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sobayclosetlady: I'd give them a one out of five on communication.
GetHuman: And what about MSN Windows Live Assistance's ability to quickly and effectively address your problem?
~Sobayclosetlady: For that I would say five out of five.
GetHuman: And finally- any advice for other MSN Windows Live Assistance customers?
~Sobayclosetlady: Call them early in the day or late. Don't forget any personal or account information you might need for MSN Windows Live Assistance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sobayclosetlady taken from his MSN Windows Live Assistance customer service problem that occurred on November 3rd, 2017.

MSN Windows Live Assistance

2.00 of 5 stars | 19 reviews

~Sobayclosetlady's MSN Windows Live Assistance Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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