MSN: trying to get ahold of a humon is just a no go...
A MSN customer review by GetHuman user GetHuman-311065 from November 21st, 2017
Background on GetHuman-311065's case
GetHuman: GetHuman-311065 - can you tell our other MSN customers when your case took place?
GetHuman-311065: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311065 a list of common MSN problems)
GetHuman-311065: "Service problem" was why I was trying to call.
GetHuman-311065's review of MSN customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311065: trying to get ahold of a humon is just a no go, the only way is if u have a paid msn account other wise good luck in trying to get what you need fixed.....iv been trying for along time to get my msn password reset and they want way to much info that most ppl prolly don't remember and that cant get a new account bcuz of the they have or get sent to that email account.iv never had this much problems with trying to get my password reset on msn than any other service.this is BS
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
GetHuman-311065: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311065: I'd give them a four out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
GetHuman-311065: For that I would say one out of five.
GetHuman: And finally- any advice for other MSN customers?
GetHuman-311065: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311065 taken from his MSN customer service problem that occurred on November 15th, 2017.