MagicJack: I'have been told that I cann't have a speed dia...
A MagicJack customer review by GetHuman user ~joe ghali from November 21st, 2017
Background on ~joe ghali's case
GetHuman: ~joe ghali - can you tell our other MagicJack customers when your case took place?
~joe ghali: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~joe ghali a list of common MagicJack problems)
~joe ghali: "Purchase a ticket" was why I was trying to call.
~joe ghali's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joe ghali: I'have been told that I cann't have a speed dialing * when my question was that I could'nt get the depts of a cie through numbers * * * till *.Is speed dialing & getting a dept.in a cie is the same?meaning that I'll never be able to talk to a cie?* Thank's for confirming .
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~joe ghali: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joe ghali: I'd give them a one out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~joe ghali: For that I would say five out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~joe ghali: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joe ghali taken from his MagicJack customer service problem that occurred on November 14th, 2017.