MagicJack: ur magic jack is good but one problem to cust i...
A MagicJack customer review by GetHuman user ~tom wilson from November 13th, 2017
Background on ~tom wilson's case
GetHuman: ~tom wilson - can you tell our other MagicJack customers when your case took place?
~tom wilson: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~tom wilson a list of common MagicJack problems)
~tom wilson: "Warranty claim" was why I was trying to call.
~tom wilson's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tom wilson: ur magic jack is good but one problem to cust is that when we for get the email id of magicjack then cust get problem. so make one of the way to solve that problem
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~tom wilson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tom wilson: I'd give them a four out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~tom wilson: For that I would say five out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~tom wilson: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tom wilson taken from his MagicJack customer service problem that occurred on November 9th, 2017.