Manulife Financial: this number is useless. I tried to confirm an a...
A Manulife Financial customer review by GetHuman user ~notgivingco. from November 21st, 2017
Background on ~notgivingco.'s case
GetHuman: ~notgivingco. - can you tell our other Manulife Financial customers when your case took place?
~notgivingco.: Yup. It was evening, on November 17th.
GetHuman: Did you reach out to Manulife Financial, and if so, how?
GetHuman: And which of these common Manulife Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~notgivingco. a list of common Manulife Financial problems)
~notgivingco.: "Make/Chase a claim" was why I was trying to call.
~notgivingco.'s review of Manulife Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Manulife Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~notgivingco.: this number is useless. I tried to confirm an appt. and they wouldn't transfer me to the proper person- and LOST my business!!!
GetHuman: Let's quantify your experience contacting Manulife Financial. On a scale of 1 to 5, how easy is it go get help on a Manulife Financial problem?
~notgivingco.: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~notgivingco.: I'd give them a one out of five on communication.
GetHuman: And what about Manulife Financial's ability to quickly and effectively address your problem?
~notgivingco.: For that I would say one out of five.
GetHuman: And finally- any advice for other Manulife Financial customers?
~notgivingco.: Call them early in the day or late. Don't forget any personal or account information you might need for Manulife Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~notgivingco. taken from his Manulife Financial customer service problem that occurred on November 17th, 2017.
Manulife Financial
1.00 of 5 stars | 8 reviews
~notgivingco.'s Manulife Financial Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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