McDonald's: please ask the Penn daw store in Alex, va to fi...
A McDonald's customer review by GetHuman user ~coca cola lover from November 7th, 2017
Background on ~coca cola lover's case
GetHuman: ~coca cola lover - can you tell our other McDonald's customers when your case took place?
~coca cola lover: Yeah. It was morning, on October 30th.
GetHuman: Did you reach out to McDonald's, and if so, how?
GetHuman: And which of these common McDonald's customer issues best describes the reason you wanted to talk to them?
(Shows ~coca cola lover a list of common McDonald's problems)
~coca cola lover: "Delivery problem" was why I was trying to call.
~coca cola lover's review of McDonald's customer service
GetHuman: So how would you sum up your experience for GetHuman's McDonald's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~coca cola lover: please ask the Penn daw store in Alex, va to fix the fountain drink machine for coca cola, the taste is not consistent, the drive thru window machine now taste like the inside machine which now none of them taste like coke normally does. btw I drink only coke fountain drinks nd definitely when. the taste is abnormal. I purchase * or more fountain drinks daily ( for at least the last * years) **% from one location Penn Daw in Alexandria. I know must find another location that can prepare the come in the proper way. the coke at Penn daw is drastically different and has a very strange taste. please resolve ASAP.
GetHuman: Let's quantify your experience contacting McDonald's. On a scale of 1 to 5, how easy is it go get help on a McDonald's problem?
~coca cola lover: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~coca cola lover: I'd give them a five out of five on communication.
GetHuman: And what about McDonald's's ability to quickly and effectively address your problem?
~coca cola lover: For that I would say two out of five.
GetHuman: And finally- any advice for other McDonald's customers?
~coca cola lover: Call them early in the day or late. Don't forget any personal or account information you might need for McDonald's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~coca cola lover taken from his McDonald's customer service problem that occurred on October 30th, 2017.