Metro PCS: Originally I had called *-***-***-**** about an...

A Metro PCS customer review by GetHuman user ~Finally found a working number from November 13th, 2017

Background on ~Finally found a working number's case

GetHuman: ~Finally found a working number - can you tell our other Metro PCS customers when your case took place?
~Finally found a working number: Yes I can. It was morning, on November 5th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
~Finally found a working number: I used the 888-863-8768 number I found for on the GetHuman Metro PCS customer phone number page I was on: Metro PCS Customer Service Phone Number
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~Finally found a working number a list of common Metro PCS problems)
~Finally found a working number: "Setup service" was why I was trying to call.

~Finally found a working number's review of Metro PCS customer service

GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Finally found a working number: Originally I had called *-***-***-**** about an issue. They told me they could not help and to call *-***-***-**** for rebate support, which is an automated system without a live agent.**I found *-***-***-**** after making a search and it is the only number to have worked for me. **Thank you for your great service !
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~Finally found a working number: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Finally found a working number: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~Finally found a working number: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~Finally found a working number: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Finally found a working number taken from his Metro PCS customer service problem that occurred on November 5th, 2017.

Metro PCS

1.92 of 5 stars | 475 reviews

~Finally found a working number's Metro PCS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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