Metro PCS: como pueden cobrar a un cliente cuando suspende...
A Metro PCS customer review by GetHuman user ~pablo medal from November 11th, 2017
Background on ~pablo medal's case
GetHuman: ~pablo medal - can you tell our other Metro PCS customers when your case took place?
~pablo medal: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~pablo medal a list of common Metro PCS problems)
~pablo medal: "Overcharge/Strange charge" was why I was trying to call.
~pablo medal's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pablo medal: como pueden cobrar a un cliente cuando suspende el servicio por problema de vida o muerte y a sido un buen cliente que classe de servicio tienen si segun uno desconecta no cobran y al final en ganan al cliente con mentiras.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~pablo medal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pablo medal: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~pablo medal: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~pablo medal: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pablo medal taken from his Metro PCS customer service problem that occurred on November 7th, 2017.