Metro PCS: im in ICU i been here for * months for a bone m...
A Metro PCS customer review by GetHuman user ~mikel shane from November 23rd, 2017
Background on ~mikel shane's case
GetHuman: ~mikel shane - can you tell our other Metro PCS customers when your case took place?
~mikel shane: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~mikel shane a list of common Metro PCS problems)
~mikel shane: "Account Restricted" was why I was trying to call.
~mikel shane's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mikel shane: im in ICU i been here for * months for a bone marrow they still turn my phone all i needed was a one extension
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~mikel shane: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mikel shane: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~mikel shane: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~mikel shane: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mikel shane taken from his Metro PCS customer service problem that occurred on November 15th, 2017.