Michael Kors: i need someone for mk corp office to contact me...

A Michael Kors customer review by GetHuman user ~felice bunkley from November 15th, 2017

Background on ~felice bunkley's case

GetHuman: ~felice bunkley - can you tell our other Michael Kors customers when your case took place?
~felice bunkley: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to Michael Kors, and if so, how?
~felice bunkley: I used the 866-709-5677 number I found for on the GetHuman Michael Kors customer phone number page I was on: Michael Kors Customer Service Phone Number
GetHuman: And which of these common Michael Kors customer issues best describes the reason you wanted to talk to them?
(Shows ~felice bunkley a list of common Michael Kors problems)
~felice bunkley: "Overcharge/Strange charge" was why I was trying to call.

~felice bunkley's review of Michael Kors customer service

GetHuman: So how would you sum up your experience for GetHuman's Michael Kors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~felice bunkley: i need someone for mk corp office to contact me. i ordered a mk purse off mk online out let and it was bogus. i recd a really bad knock off purse and i thought it was a actual mk website. this purse came from china and i didnt know it, until i recd it today. please tell me what i can do, these people are selling fake mk products and something needs to be done
GetHuman: Let's quantify your experience contacting Michael Kors. On a scale of 1 to 5, how easy is it go get help on a Michael Kors problem?
~felice bunkley: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~felice bunkley: I'd give them a two out of five on communication.
GetHuman: And what about Michael Kors's ability to quickly and effectively address your problem?
~felice bunkley: For that I would say five out of five.
GetHuman: And finally- any advice for other Michael Kors customers?
~felice bunkley: Call them early in the day or late. Don't forget any personal or account information you might need for Michael Kors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~felice bunkley taken from his Michael Kors customer service problem that occurred on November 11th, 2017.

Michael Kors

1.94 of 5 stars | 72 reviews

~felice bunkley's Michael Kors Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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