Micro Center Computers and Electronics: Service was terrible in the Apple store departm...

A Micro Center Computers and Electronics customer review by GetHuman user ~Microman from November 14th, 2017

Background on ~Microman's case

GetHuman: ~Microman - can you tell our other Micro Center Computers and Electronics customers when your case took place?
~Microman: Yup. It was evening, on November 11th.
GetHuman: Did you reach out to Micro Center Computers and Electronics, and if so, how?
~Microman: I used the 800-634-3478 number I found for on the GetHuman Micro Center Computers and Electronics customer phone number page I was on: Micro Center Computers and Electronics Customer Service Phone Number
GetHuman: And which of these common Micro Center Computers and Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~Microman a list of common Micro Center Computers and Electronics problems)
~Microman: "Returns" was why I was trying to call.

~Microman's review of Micro Center Computers and Electronics customer service

GetHuman: So how would you sum up your experience for GetHuman's Micro Center Computers and Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Microman: Service was terrible in the Apple store department. Racism was very apparent. I had to wait until a white couple was served very politely and escorted to the cashier. When he finally returned, I was not helped and was rudely told that products were displayed and not hidden from me. He was obviously unwilling to help me, so I left the store and will probably never visit your store again and will not recommend Micro Center to any prospective customer.
GetHuman: Let's quantify your experience contacting Micro Center Computers and Electronics. On a scale of 1 to 5, how easy is it go get help on a Micro Center Computers and Electronics problem?
~Microman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Microman: I'd give them a five out of five on communication.
GetHuman: And what about Micro Center Computers and Electronics's ability to quickly and effectively address your problem?
~Microman: For that I would say two out of five.
GetHuman: And finally- any advice for other Micro Center Computers and Electronics customers?
~Microman: Call them early in the day or late. Don't forget any personal or account information you might need for Micro Center Computers and Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Microman taken from his Micro Center Computers and Electronics customer service problem that occurred on November 11th, 2017.

Micro Center Computers and Electronics

4.00 of 5 stars | 6 reviews

~Microman's Micro Center Computers and Electronics Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Micro Center Computers and Electronics, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Micro Center Computers and Electronics in any way.

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