Microsoft 365: Worked like a charm! After running round in cir...

A Microsoft 365 customer review by GetHuman user GetHuman-371333 from November 22nd, 2017

Background on GetHuman-371333's case

GetHuman: GetHuman-371333 - can you tell our other Microsoft 365 customers when your case took place?
GetHuman-371333: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Microsoft 365, and if so, how?
GetHuman-371333: I used the 800-865-9408 number I found for on the GetHuman Microsoft 365 customer phone number page I was on: Microsoft 365 Customer Service Phone Number
GetHuman: And which of these common Microsoft 365 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-371333 a list of common Microsoft 365 problems)
GetHuman-371333: "None of those really matches why I wanted to call Microsoft 365 that day." was why I was trying to call.

GetHuman-371333's review of Microsoft 365 customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft 365 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-371333: Worked like a charm! After running round in circles for a full day, this saved my life. Support personnel spoke clear English and was very knowledgeable. Big thanks to the "gethuman" team!
GetHuman: Let's quantify your experience contacting Microsoft 365. On a scale of 1 to 5, how easy is it go get help on a Microsoft 365 problem?
GetHuman-371333: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-371333: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft 365's ability to quickly and effectively address your problem?
GetHuman-371333: For that I would say four out of five.
GetHuman: And finally- any advice for other Microsoft 365 customers?
GetHuman-371333: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft 365 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-371333 taken from his Microsoft 365 customer service problem that occurred on November 21st, 2017.

Microsoft 365

2.15 of 5 stars | 102 reviews

GetHuman-371333's Microsoft 365 Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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