Microsoft - Windows Live: I was on the phone with a technician for ** min...
A Microsoft - Windows Live customer review by GetHuman user ~Dragon from November 22nd, 2017
Background on ~Dragon's case
GetHuman: ~Dragon - can you tell our other Microsoft - Windows Live customers when your case took place?
~Dragon: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Microsoft - Windows Live, and if so, how?
GetHuman: And which of these common Microsoft - Windows Live customer issues best describes the reason you wanted to talk to them?
(Shows ~Dragon a list of common Microsoft - Windows Live problems)
~Dragon: "None of those really matches why I wanted to call Microsoft - Windows Live that day." was why I was trying to call.
~Dragon's review of Microsoft - Windows Live customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows Live customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dragon: I was on the phone with a technician for ** minutes, and still she was not able to solve my problem of an update pop-up (every ** seconds). She then "escalated" the case and said someone else should be calling me...today or tomorrow. Too bad I need my computer for work.
GetHuman: Let's quantify your experience contacting Microsoft - Windows Live. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows Live problem?
~Dragon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dragon: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft - Windows Live's ability to quickly and effectively address your problem?
~Dragon: For that I would say four out of five.
GetHuman: And finally- any advice for other Microsoft - Windows Live customers?
~Dragon: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows Live to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dragon taken from his Microsoft - Windows Live customer service problem that occurred on November 15th, 2017.