Midcontinent Communications: It took maybe a minute or so to keep pressing...
A Midcontinent Communications customer review by GetHuman user ~angelluvsdogs from November 17th, 2017
Background on ~angelluvsdogs's case
GetHuman: ~angelluvsdogs - can you tell our other Midcontinent Communications customers when your case took place?
~angelluvsdogs: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Midcontinent Communications, and if so, how?
GetHuman: And which of these common Midcontinent Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~angelluvsdogs a list of common Midcontinent Communications problems)
~angelluvsdogs: "Lower my bill" was why I was trying to call.
~angelluvsdogs's review of Midcontinent Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Midcontinent Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angelluvsdogs: It took maybe a minute or so to keep pressing * to eventually get a real human. Total call time was ** minutes bc on hold for them to look into matter in question.
GetHuman: Let's quantify your experience contacting Midcontinent Communications. On a scale of 1 to 5, how easy is it go get help on a Midcontinent Communications problem?
~angelluvsdogs: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angelluvsdogs: I'd give them a two out of five on communication.
GetHuman: And what about Midcontinent Communications's ability to quickly and effectively address your problem?
~angelluvsdogs: For that I would say three out of five.
GetHuman: And finally- any advice for other Midcontinent Communications customers?
~angelluvsdogs: Call them early in the day or late. Don't forget any personal or account information you might need for Midcontinent Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angelluvsdogs taken from his Midcontinent Communications customer service problem that occurred on November 14th, 2017.