Milwaukee Journal Sentinel: This is a HORRIBLE system! Like most where the...

A Milwaukee Journal Sentinel customer review by GetHuman user ~jcwafe from November 20th, 2017

Background on ~jcwafe's case

GetHuman: ~jcwafe - can you tell our other Milwaukee Journal Sentinel customers when your case took place?
~jcwafe: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Milwaukee Journal Sentinel, and if so, how?
~jcwafe: I used the 844-900-7103 number I found for on the GetHuman Milwaukee Journal Sentinel customer phone number page I was on: Milwaukee Journal Sentinel Customer Service Phone Number
GetHuman: And which of these common Milwaukee Journal Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~jcwafe a list of common Milwaukee Journal Sentinel problems)
~jcwafe: "Complaint" was why I was trying to call.

~jcwafe's review of Milwaukee Journal Sentinel customer service

GetHuman: So how would you sum up your experience for GetHuman's Milwaukee Journal Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jcwafe: This is a HORRIBLE system! Like most where they do not really want you to solve a problem. I paid for my online subscription and now can't get on! What is this BS!! I want to talk with a real live HUMAN BEING*!!!
GetHuman: Let's quantify your experience contacting Milwaukee Journal Sentinel. On a scale of 1 to 5, how easy is it go get help on a Milwaukee Journal Sentinel problem?
~jcwafe: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jcwafe: I'd give them a three out of five on communication.
GetHuman: And what about Milwaukee Journal Sentinel's ability to quickly and effectively address your problem?
~jcwafe: For that I would say four out of five.
GetHuman: And finally- any advice for other Milwaukee Journal Sentinel customers?
~jcwafe: Call them early in the day or late. Don't forget any personal or account information you might need for Milwaukee Journal Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jcwafe taken from his Milwaukee Journal Sentinel customer service problem that occurred on November 17th, 2017.

Milwaukee Journal Sentinel

2.00 of 5 stars | 25 reviews

~jcwafe's Milwaukee Journal Sentinel Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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