MobStub: I was sent the wrong item and want to return w...
A MobStub customer review by GetHuman user ~Catherine Phillips from November 24th, 2017
Background on ~Catherine Phillips 's case
GetHuman: ~Catherine Phillips - can you tell our other MobStub customers when your case took place?
~Catherine Phillips : Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~Catherine Phillips a list of common MobStub problems)
~Catherine Phillips : "Cancel Order" was why I was trying to contact.
~Catherine Phillips 's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Catherine Phillips : I was sent the wrong item and want to return what I got and get a refund,yet I can't speak to anyone for information on this.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~Catherine Phillips : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Catherine Phillips : I'd give them a three out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~Catherine Phillips : For that I would say two out of five.
GetHuman: And finally- any advice for other MobStub customers?
~Catherine Phillips : Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Catherine Phillips taken from his MobStub customer service problem that occurred on November 23rd, 2017.