Monsterscooterparts.com: Our batteries were still under warranty and the...

A Monsterscooterparts.com customer review by GetHuman user GetHuman-246618 from November 19th, 2017

Background on GetHuman-246618's case

GetHuman: GetHuman-246618 - can you tell our other Monsterscooterparts.com customers when your case took place?
GetHuman-246618: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to Monsterscooterparts.com, and if so, how?
GetHuman-246618: I used the 800-798-0325 number I found for on the GetHuman Monsterscooterparts.com customer phone number page I was on: Monsterscooterparts.com Customer Service Phone Number
GetHuman: And which of these common Monsterscooterparts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-246618 a list of common Monsterscooterparts.com problems)
GetHuman-246618: "Track order" was why I was trying to call.

GetHuman-246618's review of Monsterscooterparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Monsterscooterparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-246618: Our batteries were still under warranty and they quit. We had them checked and paid $** to return them. They say they work and are sending them back. DON'T GIVE THEM BUSINESS!
GetHuman: Let's quantify your experience contacting Monsterscooterparts.com. On a scale of 1 to 5, how easy is it go get help on a Monsterscooterparts.com problem?
GetHuman-246618: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-246618: I'd give them a five out of five on communication.
GetHuman: And what about Monsterscooterparts.com's ability to quickly and effectively address your problem?
GetHuman-246618: For that I would say five out of five.
GetHuman: And finally- any advice for other Monsterscooterparts.com customers?
GetHuman-246618: Call them early in the day or late. Don't forget any personal or account information you might need for Monsterscooterparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-246618 taken from his Monsterscooterparts.com customer service problem that occurred on November 10th, 2017.

Monsterscooterparts.com

5.00 of 5 stars | 10 reviews

GetHuman-246618's Monsterscooterparts.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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