Mothernature.com: i think this company is phony, DO NOT order any...

A Mothernature.com customer review by GetHuman user ~texaskyes from November 9th, 2017

Background on ~texaskyes's case

GetHuman: ~texaskyes - can you tell our other Mothernature.com customers when your case took place?
~texaskyes: Yes. It was afternoon, on November 5th.
GetHuman: Did you reach out to Mothernature.com, and if so, how?
~texaskyes: I used a help page I found on the GetHuman Mothernature.com customer service contact info page: Contact Mothernature.com Customer Service
GetHuman: And which of these common Mothernature.com customer issues best describes the reason you wanted to talk to them?
(Shows ~texaskyes a list of common Mothernature.com problems)
~texaskyes: "Returns" was why I was trying to contact.

~texaskyes's review of Mothernature.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mothernature.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~texaskyes: i think this company is phony, DO NOT order anything from them. they stole my money by charging my order and never delivering product. i tried to contact them, the website is very good at discouraging contact, phone numbers don't actually work...
GetHuman: Let's quantify your experience contacting Mothernature.com. On a scale of 1 to 5, how easy is it go get help on a Mothernature.com problem?
~texaskyes: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~texaskyes: I'd give them a two out of five on communication.
GetHuman: And what about Mothernature.com's ability to quickly and effectively address your problem?
~texaskyes: For that I would say one out of five.
GetHuman: And finally- any advice for other Mothernature.com customers?
~texaskyes: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mothernature.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~texaskyes taken from his Mothernature.com customer service problem that occurred on November 5th, 2017.

Mothernature.com

1.00 of 5 stars | 2 reviews

~texaskyes's Mothernature.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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