Mothernature.com: they leave you a message to go to the website a...
A Mothernature.com customer review by GetHuman user ~pammy from November 9th, 2017
Background on ~pammy's case
GetHuman: ~pammy - can you tell our other Mothernature.com customers when your case took place?
~pammy: Yup. It was afternoon, on November 1st.
GetHuman: Did you reach out to Mothernature.com, and if so, how?
GetHuman: And which of these common Mothernature.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pammy a list of common Mothernature.com problems)
~pammy: "Returns" was why I was trying to contact.
~pammy's review of Mothernature.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mothernature.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pammy: they leave you a message to go to the website and I have done that * times with no one contacting me about an order in Limbo
GetHuman: Let's quantify your experience contacting Mothernature.com. On a scale of 1 to 5, how easy is it go get help on a Mothernature.com problem?
~pammy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pammy: I'd give them a two out of five on communication.
GetHuman: And what about Mothernature.com's ability to quickly and effectively address your problem?
~pammy: For that I would say three out of five.
GetHuman: And finally- any advice for other Mothernature.com customers?
~pammy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Mothernature.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pammy taken from his Mothernature.com customer service problem that occurred on November 1st, 2017.