Motorola: this call call was excellent but the previous c...
A Motorola customer review by GetHuman user ~don't see no screen name from November 23rd, 2017
Background on ~don't see no screen name's case
GetHuman: ~don't see no screen name - can you tell our other Motorola customers when your case took place?
~don't see no screen name: Yes I can. It was afternoon, on November 16th.
GetHuman: Did you reach out to Motorola, and if so, how?
GetHuman: And which of these common Motorola customer issues best describes the reason you wanted to talk to them?
(Shows ~don't see no screen name a list of common Motorola problems)
~don't see no screen name: "Refund a Charge" was why I was trying to call.
~don't see no screen name's review of Motorola customer service
GetHuman: So how would you sum up your experience for GetHuman's Motorola customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't see no screen name: this call call was excellent but the previous calls were just the oppposent been without acell phone for avery long time and verrizon i s making me pay for last month and know I didn't have aphone but that's the way it go's I need aphone.
GetHuman: Let's quantify your experience contacting Motorola. On a scale of 1 to 5, how easy is it go get help on a Motorola problem?
~don't see no screen name: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't see no screen name: I'd give them a five out of five on communication.
GetHuman: And what about Motorola's ability to quickly and effectively address your problem?
~don't see no screen name: For that I would say four out of five.
GetHuman: And finally- any advice for other Motorola customers?
~don't see no screen name: Call them early in the day or late. Don't forget any personal or account information you might need for Motorola to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't see no screen name taken from his Motorola customer service problem that occurred on November 16th, 2017.