Mylife.com: Called from Egypt and got right through, the cu...

A Mylife.com customer review by GetHuman user ~KBoyd from November 19th, 2017

Background on ~KBoyd's case

GetHuman: ~KBoyd - can you tell our other Mylife.com customers when your case took place?
~KBoyd: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Mylife.com, and if so, how?
~KBoyd: I used the 888-466-1066 number I found for on the GetHuman Mylife.com customer phone number page I was on: Mylife.com Customer Service Phone Number
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows ~KBoyd a list of common Mylife.com problems)
~KBoyd: "Technical support" was why I was trying to call.

~KBoyd's review of Mylife.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KBoyd: Called from Egypt and got right through, the customer service guy was excellent and got me signed up for Mylife when I was having technical issues online.
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
~KBoyd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KBoyd: I'd give them a four out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
~KBoyd: For that I would say one out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
~KBoyd: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KBoyd taken from his Mylife.com customer service problem that occurred on November 18th, 2017.

Mylife.com

2.50 of 5 stars | 40 reviews

~KBoyd's Mylife.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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