Mylife.com: I am sending this message because I noticed my...
A Mylife.com customer review by GetHuman user GetHuman-78552 from November 16th, 2017
Background on GetHuman-78552's case
GetHuman: GetHuman-78552 - can you tell our other Mylife.com customers when your case took place?
GetHuman-78552: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78552 a list of common Mylife.com problems)
GetHuman-78552: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-78552's review of Mylife.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78552: I am sending this message because I noticed my personal information was showing on your site. My name Hannah Owolabi and my date of birth. I do not want my information in public records and would like for you all to please remove me.
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
GetHuman-78552: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78552: I'd give them a three out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
GetHuman-78552: For that I would say five out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
GetHuman-78552: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78552 taken from his Mylife.com customer service problem that occurred on November 13th, 2017.