Mylife.com: I found out I apparently had an account that I...
A Mylife.com customer review by GetHuman user ~MELODIENJUNIOR from November 28th, 2017
Background on ~MELODIENJUNIOR's case
GetHuman: ~MELODIENJUNIOR - can you tell our other Mylife.com customers when your case took place?
~MELODIENJUNIOR: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows ~MELODIENJUNIOR a list of common Mylife.com problems)
~MELODIENJUNIOR: "Complaint" was why I was trying to call.
~MELODIENJUNIOR's review of Mylife.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MELODIENJUNIOR: I found out I apparently had an account that I never set up and called this number to dispute it. The representative was trying to talk me down and when I repetitively asked for a supervisor I was told that was not an option because they were on another call. She claimed my information would be removed from their database in *-** business days, i will update this comment within that time. This company is a fraud in my eyes!
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
~MELODIENJUNIOR: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MELODIENJUNIOR: I'd give them a two out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
~MELODIENJUNIOR: For that I would say three out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
~MELODIENJUNIOR: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MELODIENJUNIOR taken from his Mylife.com customer service problem that occurred on November 24th, 2017.