Mylife.com: Thought you were open **** was told by a record...

A Mylife.com customer review by GetHuman user GetHuman-289723 from November 13th, 2017

Background on GetHuman-289723's case

GetHuman: GetHuman-289723 - can you tell our other Mylife.com customers when your case took place?
GetHuman-289723: Yup. It was evening, on November 5th.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman-289723: I used the 888-466-1066 number I found for on the GetHuman Mylife.com customer phone number page I was on: Mylife.com Customer Service Phone Number
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289723 a list of common Mylife.com problems)
GetHuman-289723: "Change plan" was why I was trying to call.

GetHuman-289723's review of Mylife.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289723: Thought you were open **** was told by a recording you were closed. Hope my account was not charged for a new membership...no money!!
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
GetHuman-289723: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289723: I'd give them a two out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
GetHuman-289723: For that I would say one out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
GetHuman-289723: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289723 taken from his Mylife.com customer service problem that occurred on November 5th, 2017.

Mylife.com

2.50 of 5 stars | 40 reviews

GetHuman-289723's Mylife.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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