Mylife.com: after joining this site,I put in user name&pass...
A Mylife.com customer review by GetHuman user ~THIS CO IS BS from November 20th, 2017
Background on ~THIS CO IS BS's case
GetHuman: ~THIS CO IS BS - can you tell our other Mylife.com customers when your case took place?
~THIS CO IS BS: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to Mylife.com, and if so, how?
GetHuman: And which of these common Mylife.com customer issues best describes the reason you wanted to talk to them?
(Shows ~THIS CO IS BS a list of common Mylife.com problems)
~THIS CO IS BS: "Refund a Charge" was why I was trying to call.
~THIS CO IS BS's review of Mylife.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Mylife.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~THIS CO IS BS: after joining this site,I put in user name&password. said incorrect password,check ur e mail acct & spam folder for Our (MyLife)response...NOTHING! RE did app& got stuck calling the Customer Service*(which is an ad line& says call Another ph* for Customer Support. FINALLY,after getting on the internet & seeing all the SCAM ARTICLES ABOUT THIS COMPANY,I SEE THIS *** area code*,that LEADS ALL HERE...after the line wrung in my ear over ** mins,I get thru! to find out "I HAD AN UNUSUAL EXPERIENCE"??? AFTER apologizing to rep for MYLIFE's incompetence,I was told by a supervisor "THERE WAS AN ERROR IN THEIR SYSTEM& THEY ARE SORRY IVE NOW SPENT **HRS trying to fix THEIR ERROR." At this point,I hope the conf* to get refunded the almost $**.** charge for this "FREE" SERVICE",is legit! as this COMPANY IS NOT!!! use the FREE SERVICE,the rest is a NIGHTMARE!!!...NOW,ILL GO TO A REAL SERVICE,for my NEEDS,such as Intellius.
GetHuman: Let's quantify your experience contacting Mylife.com. On a scale of 1 to 5, how easy is it go get help on a Mylife.com problem?
~THIS CO IS BS: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~THIS CO IS BS: I'd give them a five out of five on communication.
GetHuman: And what about Mylife.com's ability to quickly and effectively address your problem?
~THIS CO IS BS: For that I would say five out of five.
GetHuman: And finally- any advice for other Mylife.com customers?
~THIS CO IS BS: Call them early in the day or late. Don't forget any personal or account information you might need for Mylife.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~THIS CO IS BS taken from his Mylife.com customer service problem that occurred on November 12th, 2017.