NET 10: HORRIBLE COMPANY THEY ALL DO NOT SPEAK GOOD ENG...
A NET 10 customer review by GetHuman user ~not happy from November 16th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other NET 10 customers when your case took place?
~not happy: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common NET 10 problems)
~not happy: "Billing" was why I was trying to call.
~not happy's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: HORRIBLE COMPANY THEY ALL DO NOT SPEAK GOOD ENGLISH AND EVERYTIME YOU CALL YOU MUST WAIT OVER ** MINUTES ITS COMPLETE BS
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~not happy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a four out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~not happy: For that I would say three out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his NET 10 customer service problem that occurred on November 9th, 2017.