NET 10: YOUE REPRESENTATIVE CARLOS FROM HONDURAS WAS GR...
A NET 10 customer review by GetHuman user ~DEWEY SHEFFIELD from November 15th, 2017
Background on ~DEWEY SHEFFIELD's case
GetHuman: ~DEWEY SHEFFIELD - can you tell our other NET 10 customers when your case took place?
~DEWEY SHEFFIELD: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~DEWEY SHEFFIELD a list of common NET 10 problems)
~DEWEY SHEFFIELD: "Technical support" was why I was trying to call.
~DEWEY SHEFFIELD's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DEWEY SHEFFIELD: YOUE REPRESENTATIVE CARLOS FROM HONDURAS WAS GREAT. BEING FROM NORTH CAROLINA, I UNDERSTOOD HIM PERFECTLY AND HIS MANNERS WERE GREAT AND HIS ACTIONS SPEAK WELL FOR YOUR COMPANY. DEWEY SHEFFIELD, WILSN , NC
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~DEWEY SHEFFIELD: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DEWEY SHEFFIELD: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~DEWEY SHEFFIELD: For that I would say four out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~DEWEY SHEFFIELD: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DEWEY SHEFFIELD taken from his NET 10 customer service problem that occurred on November 10th, 2017.