NET 10: no puedo conectar mis minutos $** dolares perdi...
A NET 10 customer review by GetHuman user ~elba medina from November 24th, 2017
Background on ~elba medina's case
GetHuman: ~elba medina - can you tell our other NET 10 customers when your case took place?
~elba medina: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~elba medina a list of common NET 10 problems)
~elba medina: "Refund" was why I was trying to call.
~elba medina's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elba medina: no puedo conectar mis minutos $** dolares perdidos??????????????????? ***-***-**** por fvor llamar al ***-***-****, para resolver mi problema, gracias
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~elba medina: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elba medina: I'd give them a one out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~elba medina: For that I would say five out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~elba medina: Call them early in the day or late. Don't forget any personal or account information you might need for NET 10 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elba medina taken from his NET 10 customer service problem that occurred on November 16th, 2017.