NJ Unemployment: been trying for two weeks to gt ahold of someon...
A NJ Unemployment customer review by GetHuman user GetHuman-134412 from November 25th, 2017
Background on GetHuman-134412's case
GetHuman: GetHuman-134412 - can you tell our other NJ Unemployment customers when your case took place?
GetHuman-134412: Yeah. It was afternoon, on November 21st.
GetHuman: Did you reach out to NJ Unemployment, and if so, how?
GetHuman: And which of these common NJ Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134412 a list of common NJ Unemployment problems)
GetHuman-134412: "Problem With a Claim" was why I was trying to call.
GetHuman-134412's review of NJ Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's NJ Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134412: been trying for two weeks to gt ahold of someone to discuss my claim.andeverytime i call i get no where.they just keep giveing me numbers to call.and i get the same recording on all of them.and they say ny is bad.what happen to real people?i havent gotten a check in * months but yet they let me keep claiming every week.was told to call an agent i tryed and get notheing.then thewant money back for over pmt????yeah okay good luck with that,becuase if im nt working how can i pay it back?cantget ahold of anyone to talk about anything.nj yo need to fix your way of answering your lines.
GetHuman: Let's quantify your experience contacting NJ Unemployment. On a scale of 1 to 5, how easy is it go get help on a NJ Unemployment problem?
GetHuman-134412: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134412: I'd give them a five out of five on communication.
GetHuman: And what about NJ Unemployment's ability to quickly and effectively address your problem?
GetHuman-134412: For that I would say four out of five.
GetHuman: And finally- any advice for other NJ Unemployment customers?
GetHuman-134412: Call them early in the day or late. Don't forget any personal or account information you might need for NJ Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134412 taken from his NJ Unemployment customer service problem that occurred on November 21st, 2017.