National Visa Center: I had to call *** times to get one answer the p...
A National Visa Center customer review by GetHuman user ~albano sheme from November 26th, 2017
Background on ~albano sheme's case
GetHuman: ~albano sheme - can you tell our other National Visa Center customers when your case took place?
~albano sheme: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albano sheme a list of common National Visa Center problems)
~albano sheme: "Check Application Status" was why I was trying to call.
~albano sheme's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albano sheme: I had to call *** times to get one answer the phone. Even whenthey do answer they dont provide full information, unless you ask them specificly, and in the middle of the conversation the tend to leave. Over all, its been * months still waiting for them to review the case , now they are excusing because the office was close one day due to weather condition, so for that onr day , we must except a reply * month later than the original schedule... horrible horrible horrible. I can not describe how unsatisfied i am, i have a family ,wife ,kids , we need to know what and when will something come up. If someone would ask about nvc ,id rather say not to even think of filing a petition . My original aplocation started on april last year , in a month it will be a year...perhaps after the interview it will be a year and a half. Disdapointed, i think our president has too many other things to worry about , and forget about his services and promises he has made to provide to his citizens. Dissapoin
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albano sheme: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albano sheme: I'd give them a one out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albano sheme: For that I would say two out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albano sheme: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albano sheme taken from his National Visa Center customer service problem that occurred on November 18th, 2017.