National Visa Center: My case is completed on april ** , but i have n...
A National Visa Center customer review by GetHuman user ~albanosheme from November 27th, 2017
Background on ~albanosheme's case
GetHuman: ~albanosheme - can you tell our other National Visa Center customers when your case took place?
~albanosheme: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~albanosheme a list of common National Visa Center problems)
~albanosheme: "Missing Order" was why I was trying to call.
~albanosheme's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~albanosheme: My case is completed on april ** , but i have no interview date. i sent them an expedite request but they havent received it yet. NVC is extremly late in receinving and responding to the emails, i have sent my expedite request via email last week, thursday, and today they say they dont even have it . i have to call every day to make sure they receive it, and i hav eto call every day to make sure they look at my email. this is like baby sitting, i can do that, however, even when doing that , still they dont give any results....they only beautiful answer they love to say is: SIR YOU MUST WAIT, WE HAVE NO TIME FRAME AS TO WHEN WE WILL RESPOND TO YOU. FOR US TO REPLY TO YOU MAY TAKE A DAY A, A MONTH, A YEAR OR EVEN ** YEARS. MY STRESS LEVEL IS EXTREMLYHIGH RIGHT NOW. I EVEN HAVE A SURGERU MAJOR SURGERY ON AUGUST WHICH IS ALSO THE PURPOSE OF MY EXPEDITE REQUEST, HOWEVER, NO ONE RESPONS TO IT. THIS ISNTITUTION MUST BE SHUT DOWN, AND GOVERMENT DO SOMETHING WITH THE PROCESSING TIME, AT LEAST W
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~albanosheme: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~albanosheme: I'd give them a three out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~albanosheme: For that I would say one out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~albanosheme: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~albanosheme taken from his National Visa Center customer service problem that occurred on November 19th, 2017.