National Visa Center: The woman who attended me was soooo rude!, they...
A National Visa Center customer review by GetHuman user ~April customer from November 21st, 2017
Background on ~April customer's case
GetHuman: ~April customer - can you tell our other National Visa Center customers when your case took place?
~April customer: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~April customer a list of common National Visa Center problems)
~April customer: "Missing Order" was why I was trying to call.
~April customer's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~April customer: The woman who attended me was soooo rude!, they act like they are robots,and if you have an accent be prepared to be yelled at, they think you are deaf. You can feel the anger from this person, no people skills whatsoever.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~April customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~April customer: I'd give them a three out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~April customer: For that I would say two out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~April customer: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~April customer taken from his National Visa Center customer service problem that occurred on November 14th, 2017.