National Visa Center: People here are just rude. They are not polite...
A National Visa Center customer review by GetHuman user ~rbhotel from November 22nd, 2017
Background on ~rbhotel's case
GetHuman: ~rbhotel - can you tell our other National Visa Center customers when your case took place?
~rbhotel: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to National Visa Center, and if so, how?
GetHuman: And which of these common National Visa Center customer issues best describes the reason you wanted to talk to them?
(Shows ~rbhotel a list of common National Visa Center problems)
~rbhotel: "Account Setup" was why I was trying to call.
~rbhotel's review of National Visa Center customer service
GetHuman: So how would you sum up your experience for GetHuman's National Visa Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rbhotel: People here are just rude. They are not polite and very very very dismaying attitudes. They don't have friggin idea how hard it is to get all the requirements for the visa (especially for the new applicants) and of course the applicants need a help from them.. but you can actually feel that they are not happy answering the phone and helping you. These people are disgusting! if you are going to work for a government as a customer service, aren't you suppose to be polite to whoever you talking to? whats up with these? and the government thinks this is ok? its already a very bad reputation for them lol.. oh well******* probably maybe their reason is, YOU NEED OUR VISA SO ITS OK TO BE RUDE.. but is that really a fair answer??? humanity******* geez*******.
GetHuman: Let's quantify your experience contacting National Visa Center. On a scale of 1 to 5, how easy is it go get help on a National Visa Center problem?
~rbhotel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rbhotel: I'd give them a two out of five on communication.
GetHuman: And what about National Visa Center's ability to quickly and effectively address your problem?
~rbhotel: For that I would say three out of five.
GetHuman: And finally- any advice for other National Visa Center customers?
~rbhotel: Call them early in the day or late. Don't forget any personal or account information you might need for National Visa Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rbhotel taken from his National Visa Center customer service problem that occurred on November 17th, 2017.