New York Department of Labor - Unemployment: Absolutely aweful. Literally could not get thr...

A New York Department of Labor - Unemployment customer review by GetHuman user ~hamish from November 15th, 2017

Background on ~hamish's case

GetHuman: ~hamish - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~hamish: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
~hamish: I used the 888-209-8124 number I found for on the GetHuman New York Department of Labor - Unemployment customer phone number page I was on: New York Department of Labor - Unemployment Customer Service Phone Number
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~hamish a list of common New York Department of Labor - Unemployment problems)
~hamish: "Missed payments" was why I was trying to call.

~hamish's review of New York Department of Labor - Unemployment customer service

GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hamish: Absolutely aweful. Literally could not get through to them for WEEKS. I ended up losing thousands of dollars in benefits simply because they refused to speak with me
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~hamish: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hamish: I'd give them a two out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~hamish: For that I would say five out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~hamish: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hamish taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 10th, 2017.

New York Department of Labor - Unemployment

1.52 of 5 stars | 115 reviews

~hamish's New York Department of Labor - Unemployment Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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