New York Department of Labor - Unemployment: After having to select several options to speak...
A New York Department of Labor - Unemployment customer review by GetHuman user ~Fluenz from November 23rd, 2017
Background on ~Fluenz's case
GetHuman: ~Fluenz - can you tell our other New York Department of Labor - Unemployment customers when your case took place?
~Fluenz: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to New York Department of Labor - Unemployment, and if so, how?
GetHuman: And which of these common New York Department of Labor - Unemployment customer issues best describes the reason you wanted to talk to them?
(Shows ~Fluenz a list of common New York Department of Labor - Unemployment problems)
~Fluenz: "Collecting benefits" was why I was trying to call.
~Fluenz's review of New York Department of Labor - Unemployment customer service
GetHuman: So how would you sum up your experience for GetHuman's New York Department of Labor - Unemployment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fluenz: After having to select several options to speak to a rep, it then says "All of our reps are busy at this time please call back" no option to leave a call back number to be contacted.
GetHuman: Let's quantify your experience contacting New York Department of Labor - Unemployment. On a scale of 1 to 5, how easy is it go get help on a New York Department of Labor - Unemployment problem?
~Fluenz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fluenz: I'd give them a one out of five on communication.
GetHuman: And what about New York Department of Labor - Unemployment's ability to quickly and effectively address your problem?
~Fluenz: For that I would say three out of five.
GetHuman: And finally- any advice for other New York Department of Labor - Unemployment customers?
~Fluenz: Call them early in the day or late. Don't forget any personal or account information you might need for New York Department of Labor - Unemployment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fluenz taken from his New York Department of Labor - Unemployment customer service problem that occurred on November 18th, 2017.