Nextdoor.com: Received an automated reply that stated they no...
A Nextdoor.com customer review by GetHuman user ~JDCrae from November 24th, 2017
Background on ~JDCrae's case
GetHuman: ~JDCrae - can you tell our other Nextdoor.com customers when your case took place?
~JDCrae: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Nextdoor.com, and if so, how?
GetHuman: And which of these common Nextdoor.com customer issues best describes the reason you wanted to talk to them?
(Shows ~JDCrae a list of common Nextdoor.com problems)
~JDCrae: "Cancel Account" was why I was trying to contact.
~JDCrae's review of Nextdoor.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Nextdoor.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JDCrae: Received an automated reply that stated they no longer monitor the *****@***.com email address
GetHuman: Let's quantify your experience contacting Nextdoor.com. On a scale of 1 to 5, how easy is it go get help on a Nextdoor.com problem?
~JDCrae: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JDCrae: I'd give them a one out of five on communication.
GetHuman: And what about Nextdoor.com's ability to quickly and effectively address your problem?
~JDCrae: For that I would say five out of five.
GetHuman: And finally- any advice for other Nextdoor.com customers?
~JDCrae: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Nextdoor.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JDCrae taken from his Nextdoor.com customer service problem that occurred on November 17th, 2017.