Nissan Credit: The entire call was though the automated servic...
A Nissan Credit customer review by GetHuman user ~Seriously Bro from November 23rd, 2017
Background on ~Seriously Bro's case
GetHuman: ~Seriously Bro - can you tell our other Nissan Credit customers when your case took place?
~Seriously Bro: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Seriously Bro a list of common Nissan Credit problems)
~Seriously Bro: "Returns" was why I was trying to call.
~Seriously Bro's review of Nissan Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Seriously Bro: The entire call was though the automated service. Absolutely ridiculous that we get charged for making a payment though the phone or internet.
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
~Seriously Bro: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Seriously Bro: I'd give them a three out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
~Seriously Bro: For that I would say two out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
~Seriously Bro: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Seriously Bro taken from his Nissan Credit customer service problem that occurred on November 18th, 2017.