NuWave Oven: I am a returning customer and was trying to rea...
A NuWave Oven customer review by GetHuman user ~Mahesh Nagesh from November 24th, 2017
Background on ~Mahesh Nagesh's case
GetHuman: ~Mahesh Nagesh - can you tell our other NuWave Oven customers when your case took place?
~Mahesh Nagesh: Sure. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to NuWave Oven, and if so, how?
GetHuman: And which of these common NuWave Oven customer issues best describes the reason you wanted to talk to them?
(Shows ~Mahesh Nagesh a list of common NuWave Oven problems)
~Mahesh Nagesh: "Returns" was why I was trying to call.
~Mahesh Nagesh's review of NuWave Oven customer service
GetHuman: So how would you sum up your experience for GetHuman's NuWave Oven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mahesh Nagesh: I am a returning customer and was trying to reach ...maybe i made a mistake buying your product.....my * ***.***.****
GetHuman: Let's quantify your experience contacting NuWave Oven. On a scale of 1 to 5, how easy is it go get help on a NuWave Oven problem?
~Mahesh Nagesh: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mahesh Nagesh: I'd give them a four out of five on communication.
GetHuman: And what about NuWave Oven's ability to quickly and effectively address your problem?
~Mahesh Nagesh: For that I would say three out of five.
GetHuman: And finally- any advice for other NuWave Oven customers?
~Mahesh Nagesh: Call them early in the day or late. Don't forget any personal or account information you might need for NuWave Oven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mahesh Nagesh taken from his NuWave Oven customer service problem that occurred on November 23rd, 2017.